As standard we offer Arrival [to the property] from 3pm-10pm and Departure [from the property] between 7am-11am. Non standard timings [Early Arrival / Late Departure] are subject to availability and advance booking 24-48 hours from arrival. During uncertainty around Covid 19 we will contact you a day or two from arrival to provide arrival information, itinerary suggestions and to get an idea about your journey to us so that we can figure out when to expect you – and be ready for a smooth, safe and distanced arrival.
Rooms & Suites
We use protective equipment when entering rooms to clear, working behind closed doors and immediately opening and airing spaces followed by a strong dose antiviral essential oil based products applied directly to surfaces and fogged into the space. All bedding, bath towels, pool towels and bathrobes are all processed entirely in house with sanitising wash and high heat/steam finish + sanitising additives. Once we have cleared and fogged the room post-departure, we set to work with our normal wash and detail within the space and finally attend over to the high/frequent touch areas with an antiviral. Preparation time is 4-6 hours for our double rooms and 7- 10 hours for our larger suites
Daily Maid Service
We clean with care adhering to the methods, equipment & products required. Daily Cleaning: Bathroom linens are renewed and a quick clean is provided at your convenience, daily. Intermittent Cleaning: Every 3rd day we will renew bedlinens in addition.
Opting out of daily Cleaning
You can of course opt out of further/daily room cleaning. We use the traditional Tuscan quick drying ‘Nido di Ape’ Honeycomb cotton Summer towels which dry fast. We will provide several sets of towels to guests who opt out of daily cleaning.
During uncertainty around Covid 19, the kitchen must be used without sharing between groups thus is always available for the Tuscany Suite guests but may not be for the smaller double rooms [depending upon the progress of the pandemic].
pOOL AND SHARED SPACES
Our pool, being 98m2 (1100 square feet) is one of the largest in Tuscany and with our small occupancy there is no rotation of use required to provide required space for Covid safety in water. The pool gardens, already large have been extended to provide more space for families and couples to enjoy distance and privacy around the pool. Pool and public spaces care during Covid 19 is executed according to the legal requirements and in addition we provide gowns, sanitised spa shoes and large pool towels for pool use. Not only outside but inside you find large spaces; the interiors of this house are not the corridors of a hotel but large, high ceilinged, well ventilated open spaces The only space-restricted area is the stone stair from first to ground floor, which is fogged daily during multiple occupancy, with naturally based, environmentally friendly antiviral cleaning products by Angie B
All food prep and service is performed with seriousness and attention with P.P.E in place by ‘Chef’ Malvin. Breakfast in the time of Covid is a simpler affair than in previous years but despite this the flavours are even better: Super free range eggs and home smoked high welfare bacon, homemade yogurt, fresh baked bread, pastries and home produced preserves (fruit from our orchard) feature along with our own olive oil, saffron and produce. Gourmet teas and real Italian coffee made on a full sized bar machine.
Breakfast is served 9am-11am